For instructions on installing or uninstalling Google Earth, please select the appropriate topic below.
If you'd like to install or upgrade to the latest version of Google Earth, you can download the application at http://earth.google.com/download-earth.html
If you experience issues installing Google Earth through the Google Updater, you can directly download the latest version of Google Earth here:
- PC: http://dl.google.com/earth/client/current/GoogleEarthWin.exe
- Mac: http://dl.google.com/earth/client/current/GoogleEarthMac.dmg
Should you encounter any difficulties installing, please see errors section of this article.
To uninstall Google Earth, please follow these steps:
- Click Start > Settings > Control Panel.
- Double-click Add or Remove Programs.
- Scroll down to find Google Earth and click it.
- Click Remove, then Yes, then Finish.
Should you encounter any difficulties, please see errors section of this article.
Errors during install/uninstall
Please review the instructions on how to resolve each error.
- Verify that your operating system is supported.
- If you're using Google Earth Pro, verify that you have administrative rights on your machine or install through an administrator account on the local machine.
Error code containing -5009, -5003, -6002, or -6009 during install/uninstall.
This is due to an older version of the installation software on your machine.
- Update to the latest version of InstallShield found at http://knowledge.acresso.com/selfservice/viewContent.do?externalId=Q108322&sliceId=1
MSI or .dll error
- Download and run the Windows Installer CleanUp Utility at http://support.microsoft.com/kb/290301
- Uninstall your version of Google Earth from the 'Add or Remove Programs' dialog box in the Control Panel.
- Upgrade to the latest version from our download link at http://earth.google.com/download-earth.html
Unable to launch Google Earth or the application crashes
- Follow the instructions at http://earth.google.com/support/bin/answer.py?answer=20713
